FAQ

We are located at Sanoudaki 18, Hersonissos (Chersonisos), Heraklion, Crete 70014, Greece — right at the centre of the town. The nearest sandy beach (Hersonissos Central Beach) is just 200 metres away (approximately a 2-minute walk), and the seafront road with its restaurants, cafes and bars is just a few steps from our door. We are approximately 23 km from Heraklion International Airport Nikos Kazantzakis.

We operate seasonally from April to October each year.

Yes. Erofili Apartments is fully registered and licensed under Greek tourism law. Our M.H.T.E. Licence Number is 1138537.

Our central location puts you right in the middle of everything Hersonissos has to offer — the beach, restaurants, shops and attractions are all within easy walking distance. We are proud winners of the Tripadvisor Certificate of Excellence Award on multiple occasions, reflecting the genuine care we put into every guest's experience. We call you by your name — you are not just a booking number to us.

Hersonissos is one of Crete's most popular and well-rounded destinations, offering something for every type of traveller. Located on the northern coast just 23 km from Heraklion, it combines beautiful beaches, rich history, vibrant dining, and easy access to the rest of the island.

Erofili Apartments is located just 200 metres from Hersonissos Central Beach — approximately a 2-minute walk — making it one of the most beach-convenient locations in the whole town. The beach is sandy and rocky with sunbeds, beach bars and water sports available directly on the beach. Quieter coves nearby offer crystal-clear water and a more relaxed atmosphere. The sea is calm and warm from late April through October, ideal for swimming.

Yes, Hersonissos is exceptionally family-friendly. The town has wide promenades, plenty of family restaurants, and a safe, welcoming atmosphere. Nearby attractions for families include:

• Hersonissos Water Park (Star Beach) — approx. 2.1 km from Erofili (25-minute walk or short taxi ride)
• Acqua Plus Water Park — one of the largest water parks in Crete, approx. 6 km (12-minute drive)
• Lychnostatis Open Air Museum — dedicated to traditional Cretan life and culture, approx. 2.5 km (short taxi ride)
• Aquaworld Aquarium & Reptile Rescue Centre — approx. 450 m from Erofili
• Labyrinth Park and Dinosauria Park for younger children

Hersonissos is an excellent base for exploring Cretan history and culture:

• Lychnostatis Open Air Museum — approx. 2.5 km from Erofili (short taxi ride)
• Knossos Palace (approx. 30 min by car) — Europe's oldest city and centre of the Minoan civilisation
• Heraklion Archaeological Museum (approx. 30 min by car) — home to the world's finest Minoan art collection
• Malia Palace Ruins (approx. 20 min by car) — an important Minoan archaeological site
• The Roman Fountain and ancient harbour area in Hersonissos town

Hersonissos has one of the most vibrant food and nightlife scenes in Crete. Because Erofili is located right at the centre of town, the seafront road with its traditional Greek tavernas, fresh seafood restaurants, cafes, restaurants and beach bars is just steps from our door. You will never be short of choice.

Yes. The Creta Golf Club is approximately 8 km from Erofili Apartments (a 12-minute taxi ride) and is a popular choice for guests who enjoy a round of golf during their stay.

This depends on the season of your visit. For May and October, we recommend bringing a light jacket as evenings can be cool. For the summer months (June to September), light clothing, swimwear and good sunscreen are essential — the Cretan sun is strong! A comfortable pair of shoes for exploring is always a good idea.

In May and October, temperatures range from approximately 20–25°C with occasional light rain. From June to September, temperatures gradually rise from around 30°C to over 40°C on the hottest days of July and August. The sea is warm and inviting from late spring through early autumn.

Crete is beautiful year-round, but we particularly recommend May, June, September and October for exploring. The weather is excellent, the island is less crowded, and popular sites like the Palace of Knossos and the island of Spinalonga can be enjoyed at a more relaxed pace.

We are approximately 23 km from Heraklion International Airport Nikos Kazantzakis, roughly 25-30 minutes by taxi. Transfer options include:

• Taxi (up to 4 passengers): approximately €43 per taxi
• Van (up to 8 passengers): approximately €65 per van

We work with a trusted partner for airport transfers and are happy to assist with arrangements upon request.

Yes. Public bus connections from Heraklion are easy and affordable. Tickets cost approximately €3.50 per person and buses run every 30 minutes, with a journey time of around 45 minutes to Hersonissos. Get off at bus stop number 19-Creta Marris. At the opposite side of the road you will see a hospital named “Medical Center”. Follow the street “Sanoudaki”, that is vertical to the hospital. Keep walking straight ahead for about 150 metres until you find a cross road. Continue straight ahead and in about 80 metres you will find Erofili Apartments to your left hand.

Just outside the arrivals area at Heraklion Airport Nikos Kazantzakis, you will find the public bus stop. Board the bus towards Hersonissos (ticket approx. €3.50, every 30 minutes, journey approx. 45 minutes) and get off at bus stop number 19-Creta Marris. At the opposite side of the road you will see a hospital named “Medical Center”. Follow the street “Sanoudaki”, that is vertical to the hospital. Keep walking straight ahead for about 150 metres until you find a cross road. Continue straight ahead and in about 80 metres you will find Erofili Apartments to your left hand.

Exit the port and follow Ethnikis Antistaseos street straight ahead for 300 metres, then turn right onto Loforos Ikarou and continue for 100 metres. The central bus station of Heraklion will be on your right. Board the bus towards Hersonissos (ticket approx. €3.50, every 30 minutes, journey approx. 45 minutes) and get off at bus stop number 19-Creta Marris. At the opposite side of the road you will see a hospital named “Medical Center”. Follow the street “Sanoudaki”, that is vertical to the hospital. Keep walking straight ahead for about 150 metres until you find a cross road. Continue straight ahead and in about 80 metres you will find Erofili Apartments to your left hand.

The nearest sandy beach is Hersonissos Central Beach, just 200 metres from Erofili Apartments — approximately a 2-minute walk, making it one of the most convenient beach locations in Hersonissos. Sunbeds, beach bars and water sports are available directly on the beach.

Because we are right in the centre of Hersonissos, almost everything is within easy reach:

• Hersonissos Central Beach (sandy beach) — 200 metres (2-minute walk)
• Seafront road with restaurants, tavernas, cafes and bars — just a few steps away
• Supermarkets, shops, ATMs and pharmacies — within 2-5 minutes walk
• Conference centres — 7-minute walk
• Medical centre — 5-minute walk
• Hersonissos Water Park (Star Beach) — approx. 2.1 km (25-minute walk or short taxi ride)
• Creta Golf Club — approx. 8 km (12-minute taxi ride)
• Lychnostatis Open Air Museum — approx. 2.5 km (short taxi ride)

Yes. Free public parking is available just outside the property. No reservation required.

We offer 5 accommodation types: 2 studio categories and 3 apartment categories. All units are self-catering with private balconies or terrace, air conditioning, and free Wi-Fi.

All studios and apartments at Erofili Apartments include:

• Free Wi-Fi
• Individually controlled air conditioning (free of charge)
• Flat-screen satellite TV
• Fully equipped kitchenette with mini refrigerator and cooking facilities
• Coffee maker and electric kettle
• Private bathroom with shower
• Hairdryer
• In-room safe deposit box (free of charge)
• Private furnished balcony with views of the sea, mountain or local scenery
• Bed linen and 2 towels per person
• Iron & ironing board (on request, free of charge)

Yes. Our twice-weekly housekeeping service is designed to give guests the privacy and independence of self-catering accommodation while keeping your space fresh and comfortable. Towels and bed linen are included in all room types (2 towels per person: 1 large and 1 smaller). For any additional needs, our front desk team is always available to assist.

Yes. Baby cots are available upon request. Please inform us at the time of booking so one can be ready for your arrival.

Check-in at Erofili Apartments is from 15:00 (3:00 PM) and check-out is by 11:00 (11:00 AM).

Early check-in and late check-out are subject to availability. We recommend contacting us in advance to check availability. We will always do our best to accommodate your needs.

Reception is open daily from 08:00 to midnight (00:00). Guests arriving outside these hours are welcome — a team member will be on premises to assist with check-in. Please contact us in advance so we can make the necessary arrangements

Yes. A luggage storage room is available at the property for guests who arrive before their room is ready or who wish to leave bags after check-out.

There is no minimum age restriction. Families with children of all ages are warmly welcomed. Guests under 18 years of age checking in independently must have parental consent.

Breakfast is not included in the standard room rate. A bed and breakfast option is available at an additional charge.

Yes. Free Wi-Fi is available in all rooms and public areas of the property.

Yes. We work with a trusted partner who can pick you up from Heraklion Airport (Nikos Kazantzakis) for approximately €43 per taxi (maximum 4 passengers) or €65 per van (maximum 8 passengers). Please contact us in advance to arrange your transfer.

Yes. Our team can assist with car and motorbike rental arrangements, as well as information on local excursions and boat trips. These are provided by local partners and may involve an additional charge.

Yes. A medical centre is located just 5 minutes walk from Erofili Apartments. Our team can also assist with doctor-on-request services if needed (additional charge may apply).

Yes. A wake-up call service is available on request. Simply inform the front desk team of your preferred time.

Smoking is not permitted inside the rooms. Guests who wish to smoke may do so on the balcony or in designated outdoor areas.

Quiet hours at Erofili Apartments are observed from 23:00 to 07:00. We kindly ask all guests to keep noise to a minimum during these hours to ensure a comfortable stay for everyone.

In accordance with Greek law, an accommodation tax of €2 per room per night applies at Erofili Apartments, payable on-site.

Yes, Erofili Apartments welcomes pets on request. The following conditions apply:

• 1 pet per room maximum
• Pets must be declared at the time of booking
• A pet supplement of €30 per stay applies

Please contact us before booking to confirm availability and arrange your pet's stay.